Terms & Conditions

GAIAC reserves the rights to amend the terms and conditions at any time without notification. By purchasing from GAIAC, the buyer has agreed to abide by the terms and conditions listed. All sales are final and may not be amended. By purchasing from GAIAC, you agree to receive marketing communications from us on our promotions & launches. We recognise the individual rights to protect your personal data, including the rights of access and correction, and the needs of the company to collect, use or disclose personal data for only legitimate and reasonable purposes.



Kindly ensure that all required information is submitted to avoid possible shipping delays or product shipment errors. All orders will be automatically cancelled if payment is not received or updated within the given timeframe. Any reimbursement made by GAIAC for any Returns or Exchanges will be in the form of store credits (valid for 3 months). Cash refunds are strictly not allowed. Kindly refer to our Returns and Exchange policy.



To better streamline our operations and increase our productivity, combinations of orders are strictly not allowed. We require up to 3 working days to attend to emails. Kindly refrain from sending multiple emails as our email works in a ticketing system if multiple emails are sent, the initial email from the same sender will get pushed back, hence resulting in possible delay in replies. 



Discounts are not stackable with any other promo codes.


***GAIAC strives to capture the most accurate colour of the products seen on www.thegaiac.com, kindly take note that the colour might differ slightly in real life due to studio lightings or individual’s computer settings.